Privacy Policy

Version 1.0

1. What data do we collect?

We process the following personal data:

  • First and last name
  • Address details (billing and shipping address)
  • Email address
  • Phone number
  • Payment details (not stored by us, but processed via our payment provider)
  • Order history
  • IP address and browser data (via cookies)

2. What do we use your data for?

We use your personal data for the following purposes:

  • Processing and shipping your order
  • Sending invoices and order confirmations
  • Handling returns and warranty claims
  • Answering your questions via customer service
  • Sending our newsletter (only with your consent)
  • Improving our website and services
  • Complying with legal obligations (such as tax filing)

3. Cookies

Our website uses cookies. Cookies are small text files stored by your browser on your device. We use:

  • Functional cookies: necessary for the website to function (e.g., shopping cart, language preference).
  • Analytical cookies: to analyze and improve website usage. We use an anonymized analytics solution for this purpose.
  • Marketing cookies: only placed with your explicit consent, for displaying relevant advertisements.

You can adjust your cookie preferences at any time via the cookie settings on our website.

4. Retention Periods

We do not retain your personal data longer than strictly necessary for the purposes for which they were collected:

  • Customer data and order history: 7 years after the last order (fiscal retention obligation under tax law).
  • Newsletter subscription: until you unsubscribe.
  • Analytical data: maximum 26 months.

5. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access: you can request which personal data we process about you.
  • Right to rectification: you can have incorrect data corrected.
  • Right to erasure: you can request deletion of your data (right to be forgotten).
  • Right to restriction: you can request restriction of processing.
  • Right to data portability: you can request to receive your data in a structured, commonly used format.
  • Right to object: you can object to the processing of your data.

You can submit a request by sending an email to info@lascure.nl.

We will respond to your request within 30 days. You always have the right to file a complaint with the Data Protection Authority (autoriteitpersoonsgegevens.nl).

6. Contact

For questions about this privacy policy, you can contact:

Lumivero
Email: info@lascure.nl